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Don’t _miss

29 Nov - 1 Dec 2019

 

The event is all encompassing with an urban street culture feel, multiple artists across various popular venues in and around the city that never sleeps.

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FAQ

RITC2019

General questions?

Where is Rage In The City hosted?

Rage In The City takes place across multiple venues in the city of Johannesburg. See website for dates and venue information.

Who can attend Rage In The City?

Anyone 18 years or older can attend Rage In The City.

Side note – If you are born in the year 2001 but are not 18 at the time of the festival, you won’t get entry to the festival.

Side note 2 – Rage In The City is a student festival and therefore not for anyone over the age of 27.

What's Rage In The City all about?

Rage In The City is the ultimate 3 day city music Turn-Up. Thousands of students will take over the city of Johannesburg in celebration of freedom, the end of an era and the start of a new journey.

The event is all encompassing with an urban street culture infusion, multiple artists across various popular venues in and around the city that never sleeps.

The festival kicks off on the 29th November and shuts down the Braamfontein precinct; Kitcheners, Great Dane, Immigrant Bar and Republic of 94.

30th November we’ll be taking over Constitution Hill where the main event will be taking place. Expect international talent and some of South Africa’s local artists. The show will be a production spectacle that will take turn you up.

1st December we head on out to the South of Johannesburg for the Sunday, “It’s A Vibe party.” Expect a special club appearance from the featured artists.

This closes the chapter and we say goodbye until 2020.

What time do gates open and close to each of the events at Rage in the City 2019?

The Warm Up: Friday, November 29th: 18:00 – 2:00
The Turn Up: Saturday, December 30th: 16:00 – 2:00
It’s A Vibe: Sunday, December 1st: 18:00 – 2:00

When is Rage In The City 2019?

Rage In The City takes place across multiple venues in the city of Johannesburg. See website for dates and venue information.

RITC2019

Rage In The City PASS

Why do Regular Rage In The City PASS holders have limited guaranteed access to clubs?

Due to club capacity in certain clubs, Rage In The City cannot guarantee that all Regular PASS holders will be given entrance into that club. There will, however be a large allocation for Regular Rage In The City PASS holders.

In the event of clubs reaching capacity, as a Regular Rage In The City PASS holder, you will have the option of waiting to gain entrance or be redirected to the nearest alternative club event. 🕺

How can I upgrade my Rage In The City PASS?

Anyone 18 years or older can attend Rage In The City.

Side note – If you are born in the year 2001 but are not 18 at the time of the festival, you won’t get entry to the festival.

Side note 2 – Rage In The City is a student festival and therefore not for anyone over the age of 27.

Can I sell my Rage In The City PASS?

Please note that scalping or reselling of Rage In The City PASSes/tickets is illegal and not allowed, however, we may allow this, provided the Rage PASS/ticket is sold at the same price it was purchased for and permission was obtained.

To obtain permission email info@rageinthecity.co.za and we will notify you how you may go about selling your Rage In The City PASS.

Please note: if you do not obtain permission, we have the right to invalidate your Rage In The City PASS without notice.

Ok, how do I obtain a press PASS?

Photo PASSes will only be granted to media companies. If you’re a photographer that happens to work for a media company and interested in covering the event, please email info@rageinthecity.co.za

What am I allowed/not allowed to bring?

Please visit Rageinthecity.com/banned-allowed-items for a detailed list of what’s allowed and not allowed onto the festival grounds.

Is the festival handicap accessible?

Yes! The main event will be handicap accessible. Some of the club venues do not have handicap accessibility.

What security precautions are you taking at Rage In The City?

We are working with the JMPD police, SAPS & fire department. All guests are subject to being searched prior to entry into the Event. By requesting entry into the Event, all guests shall be subject to a TSA-style pat down search, including emptying pockets and bags, walking through a magnetometer and having personal items examined.

Where will we be able to park? How much will parking be?

There are parking lots near the entrance of the venue. Stay tuned for the site map. Prices vary depending on location.

Will there be a Medical/First Aid station in case of an emergency?

Yes.

What is a Ragent?

Ragents are our on-ground sales and marketing team for the festival throughout the year. They live, sleep and party the Rage In The City brand. 🎉

Will credit cards be accepted for merch and food vendors?

Yes, credit cards will be accepted with proof of ID.

How do i get to perform at Rage In The City?

Please email info@rageinthecity.co.za we will take a listen and be in touch with you.

How do i get to perform at Rage In The City?

Please email info@rageinthecity.co.za we will take a listen and be in touch with you.

f I’m interested in becoming vendor for Rage In The City, what is the process to get that done?

Please email info@rageinthecity.co.za

Can I become a volunteer?

Please email info@rageinthecity.co.za

What does it take to be a Ragent?

We’re currently looking for the top entrepreneur in every school across South Africa to sell our Rage In The City PASSes. If you can sell ice to an Eskimo, have the drive to sell and earn commission.

Can I bring my medication to Rage In The City?

Rage In The City conduct an absolute zero tolerance policy with regard to drugs. It is prohibited to use, deal or be in possession of drugs on the festival grounds.

If you need to take prescribed medication due to health problems, you will need to be in possession of a valid medical certificate. We can only allow these specific medications if you can present a valid medical certificate at the entrance of each event at the festival.

What Identification is accepted at Rage In The City?

Original identification only. ID, PASS*, Driver’s License or Birth Certificate** only. No certified copies will be accepted.

*The PASS will need to be accompanied by a copy of the PASS, certified with a recent ID photo.

**The Birth Certificate will need to be accompanied by a current photo certified along with the certificate.

Anyone 18 years or older can attend our festival. Side note – If you are born in the year 2001 but are not 18 at the time of the festival, you won’t get entry to the festival, even though you turn 18 in 2019. Sorry, law is the law 🙁

Side note 2 – Rage In The City is a student festival and therefore not for anyone over the age of 25 years.

What payment method can I use to purchase a Rage In The City PASS?

Credit card or instant EFT are accepted. 💳
If you select the EFT option, you will be guided through an instant EFT process. You will need to verify the payment via SMS or your banking app. You must make future payments through the website and not by manually loading a payment in your internet banking portal. Your ticket will be emailed to you upon successful payment.😎

Can I give money to a Ragent to buy a Rage In The City PASS for me?

Yes, alternatively look out for the official outlet. A cash deposit payment option will be available later in the year.

My Parent's name and ID number is my PASS, how do I fix this?

No problem, this can be changed later when you register your Rage In The City PASS 😎

Please email the following to info@rageinthecity.co.za

– Parent’s name, ID number and registered email address
– Rager’s name, ID number and Rager’s email address.

We will edit the ticket details and you will be notified once the changes have been made.

I have not received my PASS confirmation email?

Click login and select my wallet. Your PASS ticket will then appear in your wallet. You may be asked to Register your PASS before you’re able to download it.

How do I upgrade my Rage PASS?

Click login and select my wallet. Your PASS ticket will then appear in your wallet. You may be asked to Register your PASS before you’re able to download it.

Please email the following to info@ragefestival.co.za

– Rager’s name, ID number and email address
– Current PASS/Ticket type
– Desired PASS/Ticket type

You will be notified of the next steps required to complete the upgrade

Can I transfer my Rage In The City PASS into a friend’s name?

Yes, however, if you are selling your Rage In The City PASS please note that scalping or reselling of Rage PASSes/tickets is illegal and not allowed, however, we may allow this, provided the Rage PASS/ticket is sold at the same price it was purchased for and permission was obtained. 🤝

Yes, however, if you are selling your Rage In The City PASS please note that scalping or reselling of Rage PASSes/tickets is illegal and not allowed, however, we may allow this, provided the Rage PASS/ticket is sold at the same price it was purchased for and permission was obtained. 🤝

To obtain permission email info@rageinthecity.co.za and we will notify you how you may go about selling your Rage PASS.

Please note: if you do not obtain permission, we have the right to invalidate your Rage In The City PASS without notice.
Side note – Once you transfer your Rage In The City PASS, any related Rage Registration information will be removed and you will no longer to attend the festival.

Who can help with a Rage In The City PASS purchasing query?

Send your query to info@rageinthecity.co.za or call 0110202199
For further questions not addressed in these FAQ’s or in our Guides, please email info@rageinthecity.co.za
PASS/Ticket queries: 011 020 2199
Other: 011 326 3961

Who can help with a Rage In The City PASS purchasing query?

Send your query to info@rageinthecity.co.za or call 0110202199
For further questions not addressed in these FAQ’s or in our Guides, please email info@rageinthecity.co.za
PASS/Ticket queries: 011 020 2199
Other: 011 326 3961

What is the booking fee?

This booking fee is charged to process credit card and EFT payments and will be added to each of the Rage PASS prices.
The fee per PASS is as follows:

🎟 Rage In The City Regular PASS – R20
🎟 Rage In The City Level Up PASS – R30
🎟 Rage In The City Friends with benefits PASS – R60

Purchasing a Rage In The City PASS

Must I, or the person buying the Rage In The City PASS for me sign up/log in to the system when buying a Rage In The City PASS? Who must sign up/login to the system to purchase a Rage PASS?

Either person can login provided they are Pre-Registered. We recommend the person attending Rage In The City signs up/logs in to purchase their Rage PASS.

What is a Ragent?

To stay up-to-date with all things happening with Rage In The City 2019:

Subscribe and follow us on socials @rageinthecity

We’ll be in touch 🙂

To stay up-to-date with all things happening with Rage In The City 2019, follow us on socials @rageinthecity

What is a Ragent?

Do you have a creative gift or serious influence on Social Media? We want you! From design to development or simply gaining traction on social media, you could play a key role within the Rage ecosystem throughout the year and even land some work with our partner brands. There many perks and incentives to be unlocked for your involvement. Keen? Hit us up with an email – thabang@gandgpro.com

What is a Ragent?

Ragents are our on-ground sales and marketing team for the festival throughout the year. They live, sleep and party the Rage In The City brand. 🎉

Do you represent a brand interested in sponsoring the festival?

Please email info@rageinthecity.co.za

Can we bring cameras into Rage In The City?

No professional cameras without an approved photo PASS will be permitted into the festival. GoPros are cool with us, as long as you leave the GoPro sticks at home.

What happens if I buy a Rage In The City PASS and I or the person the Rage In The City PASS is being bought for, is under 18?

🔞 Rage In The City is strictly for persons over the age of 18. 🔞 Due to liquor license rules and restrictions, the festival organisers cannot allow entry to any persons under the age of 18 and take extra precautionary measures to enforce this.

To obtain permission email info@rageinthecity.co.za and we will notify you how you may go about selling your Rage In The City PASS.

Please note: if you do not obtain permission, we have the right to invalidate your Rage In The City PASS without notice.

If any person purchasing a Rage In The City PASS using false Identification or Identification that does not belong to the person the Rage In The City PASS is intended for, the person purchasing the Rage In The City PASS will be at risk of losing any potential refund in the event that the Rage PASS is revoked due to the holder being under the age of 18.

Having a Rage In The City PASS does not guarantee the holder entrance into any Rage In The City venue and valid identification will be requested at all entry points.

When are you releasing set times for each day?

Set times will be posted on our website and all our socials by latest August. Stay tuned to our socials for updates.

Can I get a Refund for my Rage In The City PASS?

A refund can be requested provided the Rage In The City PASS has not been delivered or collected. Any refund will incur a cancellation charge depending on when the refund is requested. 🤨 You are entitled to cancel your Rage In The City PASS on the condition that the Rage In The City PASS has not yet been delivered or collected. This cancellation may be done at any time prior to the day before the date of the event by sending a cancellation notice to info@rageinthecity.co.za

Once the details of your booking have been inserted into the system, you will be refunded the face value paid for the relevant tickets. You may be liable for cancellation charges as determined by us which may be deducted from your refund. The following cancellation charges may apply:

If the cancellation occurs more than 30 days prior to the event a 25% cancellation fee will apply;

If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
If the cancellation occurs less than 7 days prior to the event a 75% cancellation fee will apply;

In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.

Who can attend Rage In The City?

You may only upgrade your Rage In The City PASS provided the Rage In The City PASS type you are upgrading to is still available. Upgrades will only be available later in the year. 💎🤘

Why do Regular Rage In The City PASS holders have limited guaranteed access to clubs?

The Warm Up: Friday, November 29th: 18:00 – 2:00
The Turn Up: Saturday, December 30th: 16:00 – 2:00
It’s A Vibe: Sunday, December 1st: 18:00 – 2:00

Why do I need to register my Rage In The City PASS once I have received it?

To make sure it’s valid and secure. Once your Rage In The City PASS is registered in your name with your details, we are able to communicate with you throughout the year about Rage In The City updates, artist announcements, competitions, accommodation, transport and more. This also ensures that the Rage In The City PASS belongs to you (the person attending Rage In The City).

How do I get my physical Rage In The City PASS?

Information relating to the collection or delivery of your Rage In The City PASS will be communicated during the year via email, on our social media and through Ragents. Your Rage In The City PASS will need to be registered before collection/delivery.

What Identification is accepted at Rage In The City?

Original identification only. ID, PASS*, Driver’s License or Birth Certificate** only. No certified copies will be accepted.

*The PASS will need to be accompanied by a copy of the PASS, certified with a recent ID photo.

**The Birth Certificate will need to be accompanied by a current photo certified along with the certificate.

I entered my email address incorrectly when purchasing a PASS?

Please email the following to info@ragefestival.co.za

– Incorrect registered email address
– Rager’s correct name, ID number and email address

We will edit the ticket details and you will be notified once the changes have been made.

Can I purchase a Rage PASS outside of South Africa?

You can. You will need to pay with Credit Card 💳 Please note: You will be charged in South African Rands (Your bank will do the calculation and charge conversion fees)👍